The Flowingly Blog
Check out our latest blogs and product releases or subscribe to hear more via our newsletter below!
Why Good Staff Still Create Bad Processes
Good staff don’t break processes – they keep them alive, one workaround at a time.
This piece explores how well-meaning employees unintentionally create messy systems and how visibility, simplicity, and automation can turn survival mode into sustainable improvement.
Why Councils Are Outgrowing the 3-Tool Juggle
Councils are managing SOPs in Word, maps in Promapp, and automations in Power Automate. Here’s why they’re moving to one platform that actually connects it all.
What Does “Process Improvement” Actually Look Like in a Council?
Discover five practical ways to measure real process improvement in your council – with metrics, examples, and less admin.
The 60,000 Minute Problem: Why SOP Creation is Broken
SOPs shouldn’t take 60,000 minutes to create. Here’s why the old way is broken -and how AI can cut the time (and pain) by 90%.
Why Your Team Hates Writing Procedures – and What to Do About It
In this blog, we break down the real cost of manual SOPs, the common reasons staff disengage, and how Flowingly’s new AI SOP Recorder makes the process fast and consistent.
The Process Isn’t Broken – It Was Never Built Properly
This blog explores how “temporary” fixes like spreadsheets and email chains become permanent, and why poorly designed processes cost more than just time.
Are We Overengineering Our Processes?
In this post, we explore how to spot overengineering, why simplicity is key, and how local government teams can build lean, effective workflows that actually work.
How to Spot a Broken Process in Under 5 Minutes
Before you can fix a broken process, you need to spot one. All it takes is five minutes, a few honest questions, and maybe a strong coffee.
Why Consistency is Key in External Processes (And How to Achieve It)
This blog unpacks why outdated manual processes are putting councils in the headlines – and how automation can change the game.
How to Get Buy-In for Process Management Tools in Local Government
This blog unpacks why outdated manual processes are putting councils in the headlines – and how automation can change the game.
Why Offboarding Is the Most Important Process You’re Probably Not Automating
This blog unpacks why outdated manual processes are putting councils in the headlines – and how automation can change the game.
The Secret to Better Process Ownership in Council Teams
This blog unpacks why outdated manual processes are putting councils in the headlines – and how automation can change the game.
From Chaos to Clarity: Common Mapping Mistakes Councils Can Fix Fast
This blog unpacks why outdated manual processes are putting councils in the headlines – and how automation can change the game.
“Did You Get My Email?” – The Most Dangerous Words in Local Government
This blog unpacks why outdated manual processes are putting councils in the headlines – and how automation can change the game.
4 Ways Teams Are Using Flowingly & AI Right Now
Discover four ways organisations are using Flowingly with AI to reduce admin burden, improve customer experiences, and let people focus on work that matters.
LGOIMA: When Process Gaps Become Headlines
You’ve probably seen this morning’s headlines. Auckland Council’s confidential City Rail Link report found its way to the media due to a single missed checkbox, and it’s raising some serious questions about LGOIMA management.
Empowering Waitomo District Council’s Process Journey with Flowingly
We’re excited to share a major milestone in the local government space – the warm welcome of Waitomo District Council into the Flowingly family!
How to Create Engaging Process Maps Your Team Will Actually Follow
Whether you’re a seasoned pro or just starting out, this guide will help you build engaging process maps that drive efficiency and clarity.
The 6 Things Every Team Needs for Success in Process Mapping and Automation
We identified the 6 things every team needs to ensure their process mapping or automation projects and efforts are a success.
Introducing Flowingly Mapping Pro
A press release outlining Flowingly’s launch of their new global partner program.
The Ultimate Guide to Measuring Process Improvement Success
This comprehensive blog explores everything you need to track the effectiveness of your process enhancement initiatives.
What Business Process Automation is and Where Flowingly Fits In
We explore what business process automation is, how it benefits organisations, and where Flowingly fits in the BPA space.
What’s the Difference Between No-Code and Low-Code Business Process Automation?
Delve into the nuances of no-code and low-code business process automation, highlighting their differences and exploring the benefits they offer.
7 Reasons Healthcare Organizations Should Embrace Business Process Automation
In this blog post, we’ll explore why embracing BPA is not just a smart move but a necessity for healthcare organizations in 2023 and beyond.
6 Things to Consider When Choosing an Automation Solution
With so many process automation solutions, it can be hard to know where to start. We’ve put together a few key considerations businesses should be making.
4 Signs Your Organisation Needs Business Process Automation
How do you know when your business might be in need of some help in the process department? We’ve identified some key warning signs you should be looking out for.
How Process Automation Reduces Admin Work
Before Todd Energy automated their staff and contractor onboarding process, it would take 6+ hours to complete. Now, it only takes 2.
Making Process Improvement a Priority
Learn how strategic focus on pushing automation projects live enhances efficiency, momentum, and overall success.
5 Mistakes to Avoid When Starting with Workflow Automation
It’s easy to make mistakes when you start out with workflow automation. Discover how to avoid making these 5 avoidable mistakes.
Celebrating Flowingly’s $4.5m Fundraise!
A letter from the CEO Last week we announced that Flowingly had secured an incredible $4.5m in...
Flowingly AI SOP Recorder Has Arrived
Councils spend hours writing SOPs that staff rarely read. The new Flowingly AI SOP Recorder changes that.
Flowingly Product Update – Tagging
Say hello to Process Improvement Tagging – your new “easy button” for actually capturing, prioritising, and acting on those improvement ideas.
Flowingly Product Update – Governance
We’ve just rolled out Governance – designed to help teams actually use the smarts of their people without losing control of quality or compliance.
Flowingly Product Update – Public Workflows
Introducing our public workflows feature – your new secret weapon for keeping things moving, even when they stretch beyond your organisation’s walls.
Flowingly Product Update – Visual Filters
We’re thrilled to introduce a release that’s been in the works for a while – an update to the UI of our process filters. This update is all about making your life easier by giving you ways to navigate your processes more intuitively.
Flowingly Product Update – Risk Management Module
We’re excited to unveil our latest addition: the Risk Management Module. It’s time to bid farewell to those unwieldy Excel spreadsheets and embrace a smarter way to handle risk.
Flowingly Product Update – Confidential Steps
This update takes confidentiality to the next level by allowing workflow designers to apply confidentiality settings to individual steps within a flow. 🔒
Flowingly – May Release Notes
Discover the latest enhancements and bug fixes in Flowingly with our May Release Notes blog!
Flowingly Product Update – Power BI
We’ve bridged the gap between your automated workflows in Flowingly and getting deeper, more advanced data reporting – presenting the Power BI Connector.
Flowingly – April Release Notes
Discover the latest enhancements and bug fixes in Flowingly with our April Release Notes blog!
Flowingly Product Update – Power Automate Connector
This update is all about making connecting to the Microsoft tech stack as simple and easy as possible since Power Automate is the world’s most used integration platform.
Flowingly – March Release Notes
Discover the latest enhancements and bug fixes in Flowingly with our March Release Notes blog! We’re excited to share all the updates that went live last month to improve your experience with our platform.
Flowingly Product Update – Process Map Sharing
Sharing your process maps has never been easier, whether it’s with your team, externally with partners, suppliers or contractors, or embedded on external websites.
Flowingly Product Update – Process Map Linking
Our latest update is about to redefine how you visualise and navigate your processes – introducing Process Map linking! Connecting processes and navigating seamlessly between them has never been more accessible.
Flowingly Product Update – June 2023
We are excited to announce our latest product update, the much-anticipated conditional forms feature, giving users the ability to hide or display certain field types based on conditional logic.
Flowingly Product Update – April 2023
We’re excited to announce the release of a a brand new feature called confidential workflows, allowing teams to protect the information in their processes.
Overview – 2022 R1
We’ve levelled up our public forms. For our first release of 2022 we wanted to focus on improving...
Overview – 2021 R5
Just when we thought our developers were done for the year, they pulled a last release out of the...
Overview – 2021 R4
The Only-Relevant-Stuff release For every 200 work emails you receive in the day, 144 of them are...
Favorite Recipes – 2021 R2
With Flowingly integrations giving you access to endless options in your tech stack, we asked our...
Release Notes – 2021 R2
Introducing Flowingly Integrations When it comes to reducing time spent on work-about-work,...
Release Notes – 2021 R1
With our latest release, Flowingly becomes the ideal solution for organizations looking to get...
Release Notes – 2020 R4
Earlier this year, Flowingly saw us release a raft of Process Mapping upgrades. Well, that wasn’t...
Release Notes – 2020 R2
Our most recent release of Flowingly signifies a huge upgrade to the Process Mapping capabilities...
Release Notes – 2020 R1
Our first release of 2020 introduces Flow Model version tracking, print-friendly Flows,...
Release Notes – 2019 R5
Our fifth release of 2019 provides a more user-friendly Flowingly experience and significant...
Release Notes – 2019 R4
In our fourth release of 2019, we've worked to make Flowingly even more powerful and easier to...
Release Notes – 2019 R2
Here at Flowingly, we're constantly striving to deliver a better experience for mapping,...
Release Notes – 2019 R1
With the new year comes new releases and we're excited to announce some new features in Flowingly....
Why Councils Are Outgrowing the 3-Tool Juggle
Councils are managing SOPs in Word, maps in Promapp, and automations in Power Automate. Here’s why they’re moving to one platform that actually connects it all.
Process Maps, SOPs, Automated Workflows: What’s the Difference
Process maps, SOPs, and automated workflows aren’t the same thing. This blog explains the difference and how linking them together drives consistency, efficiency, and transformation.
From Chaos to Clarity: Common Mapping Mistakes Councils Can Fix Fast
This blog unpacks why outdated manual processes are putting councils in the headlines – and how automation can change the game.
Empowering Waitomo District Council’s Process Journey with Flowingly
We’re excited to share a major milestone in the local government space – the warm welcome of Waitomo District Council into the Flowingly family!
How to Create Engaging Process Maps Your Team Will Actually Follow
Whether you’re a seasoned pro or just starting out, this guide will help you build engaging process maps that drive efficiency and clarity.
The 6 Things Every Team Needs for Success in Process Mapping and Automation
We identified the 6 things every team needs to ensure their process mapping or automation projects and efforts are a success.
5 Reasons Why You Shouldn’t Get Flowingly Mapping Pro
In this blog, we explore five compelling reasons why opting for Flowingly Mapping Pro might not be the ideal choice for your organisation’s mapping needs.
Introducing Flowingly Mapping Pro
A press release outlining Flowingly’s launch of their new global partner program.
Process Maps, SOPs, Automated Workflows: What’s the Difference
Process maps, SOPs, and automated workflows aren’t the same thing. This blog explains the difference and how linking them together drives consistency, efficiency, and transformation.
Why Consistency is Key in External Processes (And How to Achieve It)
This blog unpacks why outdated manual processes are putting councils in the headlines – and how automation can change the game.
Why Offboarding Is the Most Important Process You’re Probably Not Automating
This blog unpacks why outdated manual processes are putting councils in the headlines – and how automation can change the game.
“Did You Get My Email?” – The Most Dangerous Words in Local Government
This blog unpacks why outdated manual processes are putting councils in the headlines – and how automation can change the game.
4 Ways Teams Are Using Flowingly & AI Right Now
Discover four ways organisations are using Flowingly with AI to reduce admin burden, improve customer experiences, and let people focus on work that matters.
LGOIMA: When Process Gaps Become Headlines
You’ve probably seen this morning’s headlines. Auckland Council’s confidential City Rail Link report found its way to the media due to a single missed checkbox, and it’s raising some serious questions about LGOIMA management.
Comparing Process Automation: Flowingly & Microsoft Power Automate
This blog explores the differences between Flowingly and Power Automate, highlighting their unique strengths and how teams can use both to level up their automation efforts.
Empowering Waitomo District Council’s Process Journey with Flowingly
We’re excited to share a major milestone in the local government space – the warm welcome of Waitomo District Council into the Flowingly family!
The 6 Things Every Team Needs for Success in Process Mapping and Automation
We identified the 6 things every team needs to ensure their process mapping or automation projects and efforts are a success.
5 Reasons Why You Shouldn’t Get Flowingly Automation Pro
Flowingly isn’t for everyone – so we thought we’d give you 5 reasons why Flowingly might not be the right fit for your organisation.
What Business Process Automation is and Where Flowingly Fits In
We explore what business process automation is, how it benefits organisations, and where Flowingly fits in the BPA space.
What’s the Difference Between No-Code and Low-Code Business Process Automation?
Delve into the nuances of no-code and low-code business process automation, highlighting their differences and exploring the benefits they offer.
6 Reasons You Shouldn’t Use the Flowingly AI SOP Recorder
Flowingly’s AI SOP Recorder isn’t for everyone. If you’re a small team, not worried about audits, or not ready to modernise, don’t waste your time. Here are five reasons to avoid it – and who it’s actually built for.
Process Maps, SOPs, Automated Workflows: What’s the Difference
Process maps, SOPs, and automated workflows aren’t the same thing. This blog explains the difference and how linking them together drives consistency, efficiency, and transformation.
The 60,000 Minute Problem: Why SOP Creation is Broken
SOPs shouldn’t take 60,000 minutes to create. Here’s why the old way is broken -and how AI can cut the time (and pain) by 90%.
Flowingly AI SOP Recorder Has Arrived
Councils spend hours writing SOPs that staff rarely read. The new Flowingly AI SOP Recorder changes that.
Why Your Team Hates Writing Procedures – and What to Do About It
In this blog, we break down the real cost of manual SOPs, the common reasons staff disengage, and how Flowingly’s new AI SOP Recorder makes the process fast and consistent.
You’re in good company
Proud to be driving digital transformation globally.
How mapping processes in Flowingly helped IT&C to achieve ISO9001 certification and conquer complex workflow challenges.
How Todd Energy scaled their rate of automation by 7x through adding Flowingly to their tech stack alongside Power Automate.
How Glenelg Shire Council are saving 80+ weeks of admin every year, with a single automated process eliminating 9 weeks of admin.
How SIT went paperless across their finance accounts receivable (AR) processes and removed 1,200+ hours of wasted process admin time.


























































