The Flowingly Blog

Turn Documents Into Process Maps With AI

Processes already exist in documents, spreadsheets, and workshop notes. Now you can upload them and let Flowingly turn them into structured, executable process maps.

Your Software Renewal Is Coming. Now What?

If your process mapping software renewal is approaching, here’s what moving to Flowingly really looks like - and how teams are using AI, SOPs, mapping and workflow.

Meet Flowingly's AI Map Builder - giving teams a process mapping headstart

Flowingly’s new AI Map Builder helps you skip the blank-screen phase and jump straight into a clear, editable process map.

Introducing AI Enhanced SOPs - Same Capture, Smarter Detail

Flowingly’s new AI-enhanced SOPs help turn captured steps into clearer titles, richer descriptions, and more usable procedures.

When Staff Leave, Do Your Processes Leave Too?

When experienced staff leave, the real risk isn’t just resourcing - it’s the quiet loss of process knowledge, and this article explores how councils can capture the way work...

Flowingly 2025 Year in Review: A Big Year for Better Processes

A look back at the product launches, achievements, and community moments that made 2025 a defining year for Flowingly.

The Invisible Work Slowing Councils Down

A look at the unseen tasks soaking up council time - and how smarter, simpler processes can give teams hours back every week.

What Good Looks Like: The Future of Modern Council Teams

This blog explores what “good” really looks like for modern council teams: clearer workflows, confident staff, effortless audits, and knowledge that doesn’t walk out the door.

What the New Building Consent Reform Means for Council Teams

The biggest building consent system reform in decades is here. Here’s how smart councils are getting ahead - with clearer processes, faster audits, and less chaos.

How Councils Are Capturing Their Know-How Faster Than Ever with AI SOPs

Councils are tired of losing knowledge when staff leave. Here’s how simple, visual process recording is helping teams capture what they know - quickly and clearly.

Why Good Staff Still Create Bad Processes

Good staff don’t break processes - they keep them alive, one workaround at a time. This piece explores how well-meaning employees unintentionally create messy systems and how...

Why Councils Are Outgrowing the 3-Tool Juggle

Councils are managing SOPs in Word, maps in Promapp, and automations in Power Automate. Here’s why they’re moving to one platform that actually connects it all.

What Does “Process Improvement” Actually Look Like in a Council?

Discover five practical ways to measure real process improvement in your council - with metrics, examples, and less admin.

6 Reasons You Shouldn’t Use the Flowingly AI SOP Recorder

Flowingly’s AI SOP Recorder isn’t for everyone. If you’re a small team, not worried about audits, or not ready to modernise, don’t waste your time. Here are five reasons to...

Process Maps, SOPs, Automated Workflows: What’s the Difference

Process maps, SOPs, and automated workflows aren’t the same thing. This blog explains the difference and how linking them together drives consistency, efficiency, and...

The 60,000 Minute Problem: Why SOP Creation is Broken

SOPs shouldn’t take 60,000 minutes to create. Here’s why the old way is broken -and how AI can cut the time (and pain) by 90%.

Flowingly AI SOP Recorder Has Arrived

Councils spend hours writing SOPs that staff rarely read. The new Flowingly AI SOP Recorder changes that.

Why Your Team Hates Writing Procedures - and What to Do About It

In this blog, we break down the real cost of manual SOPs, the common reasons staff disengage, and how Flowingly’s new AI SOP Recorder makes the process fast and consistent.

The Process Isn’t Broken - It Was Never Built Properly

This blog explores how “temporary” fixes like spreadsheets and email chains become permanent, and why poorly designed processes cost more than just time.

Are We Overengineering Our Processes?

In this post, we explore how to spot overengineering, why simplicity is key, and how local government teams can build lean, effective workflows that actually work.

How to Spot a Broken Process in Under 5 Minutes

Before you can fix a broken process, you need to spot one. All it takes is five minutes, a few honest questions, and maybe a strong coffee.

Why Consistency is Key in External Processes (And How to Achieve It)

This blog unpacks why outdated manual processes are putting councils in the headlines - and how automation can change the game.

Flowingly Product Update - Tagging

Say hello to Process Improvement Tagging - your new “easy button” for actually capturing, prioritising, and acting on those improvement ideas.

Flowingly Product Update - Governance

We’ve just rolled out Governance - designed to help teams actually use the smarts of their people without losing control of quality or compliance.

How to Get Buy-In for Process Management Tools in Local Government

This blog unpacks why outdated manual processes are putting councils in the headlines - and how automation can change the game.

Why Offboarding Is the Most Important Process You’re Probably Not Automating

This blog unpacks why outdated manual processes are putting councils in the headlines - and how automation can change the game.

The Secret to Better Process Ownership in Council Teams

This blog unpacks why outdated manual processes are putting councils in the headlines - and how automation can change the game.

From Chaos to Clarity: Common Mapping Mistakes Councils Can Fix Fast

This blog unpacks why outdated manual processes are putting councils in the headlines - and how automation can change the game.

"Did You Get My Email?" - The Most Dangerous Words in Local Government

This blog unpacks why outdated manual processes are putting councils in the headlines - and how automation can change the game.

4 Ways Teams Are Using Flowingly & AI Right Now

Discover four ways organisations are using Flowingly with AI to reduce admin burden, improve customer experiences, and let people focus on work that matters.

Flowingly Product Update - Public Workflows

Introducing our public workflows feature – your new secret weapon for keeping things moving, even when they stretch beyond your organisation's walls.

LGOIMA: When Process Gaps Become Headlines

You've probably seen this morning's headlines. Auckland Council's confidential City Rail Link report found its way to the media due to a single missed checkbox, and it's...

Flowingly Product Update - Visual Filters

We’re thrilled to introduce a release that’s been in the works for a while – an update to the UI of our process filters. This update is all about making your life easier by...

Flowingly Product Update - Risk Management Module

We're excited to unveil our latest addition: the Risk Management Module. It's time to bid farewell to those unwieldy Excel spreadsheets and embrace a smarter way to handle risk.

Flowingly Product Update - Confidential Steps

This update takes confidentiality to the next level by allowing workflow designers to apply confidentiality settings to individual steps within a flow. 🔒

Comparing Process Automation: Flowingly & Microsoft Power Automate

This blog explores the differences between Flowingly and Power Automate, highlighting their unique strengths and how teams can use both to level up their automation efforts.

Flowingly - May Release Notes

Discover the latest enhancements and bug fixes in Flowingly with our May Release Notes blog!

Flowingly Product Update - Power BI

We’ve bridged the gap between your automated workflows in Flowingly and getting deeper, more advanced data reporting – presenting the Power BI Connector.

Empowering Waitomo District Council's Process Journey with Flowingly

We’re excited to share a major milestone in the local government space – the warm welcome of Waitomo District Council into the Flowingly family!

Flowingly - April Release Notes

Discover the latest enhancements and bug fixes in Flowingly with our April Release Notes blog!

How to Create Engaging Process Maps Your Team Will Actually Follow

Whether you’re a seasoned pro or just starting out, this guide will help you build engaging process maps that drive efficiency and clarity.

Flowingly Product Update - Power Automate Connector

This update is all about making connecting to the Microsoft tech stack as simple and easy as possible since Power Automate is the world’s most used integration platform.

Flowingly - March Release Notes

Discover the latest enhancements and bug fixes in Flowingly with our March Release Notes blog! We're excited to share all the updates that went live last month to improve your...

Flowingly Product Update – Process Map Sharing

Sharing your process maps has never been easier, whether it's with your team, externally with partners, suppliers or contractors, or embedded on external websites.

Flowingly Product Update - Process Map Linking

Our latest update is about to redefine how you visualise and navigate your processes – introducing Process Map linking! Connecting processes and navigating seamlessly between...

The 6 Things Every Team Needs for Success in Process Mapping and Automation

We identified the 6 things every team needs to ensure their process mapping or automation projects and efforts are a success.

5 Reasons Why You Shouldn't Get Flowingly Mapping Pro

In this blog, we explore five compelling reasons why opting for Flowingly Mapping Pro might not be the ideal choice for your organisation's mapping needs.

5 Reasons Why You Shouldn't Get Flowingly Automation Pro

Flowingly isn't for everyone - so we thought we'd give you 5 reasons why Flowingly might not be the right fit for your organisation.

Introducing Flowingly Mapping Pro

A press release outlining Flowingly's launch of their new global partner program.

The Ultimate Guide to Measuring Process Improvement Success

This comprehensive blog explores everything you need to track the effectiveness of your process enhancement initiatives.

Flowingly Unveils Global Partner Program to Drive Recurring Revenue Via No-Code Automation for the IT Channel

A press release outlining Flowingly's launch of their new global partner program.

Flowingly Achieves SOC 2 Certification for Data Security

A press release outlining Flowingly's attainment of SOC2 data security certification.

What Business Process Automation is and Where Flowingly Fits In

We explore what business process automation is, how it benefits organisations, and where Flowingly fits in the BPA space.

What's the Difference Between No-Code and Low-Code Business Process Automation?

Delve into the nuances of no-code and low-code business process automation, highlighting their differences and exploring the benefits they offer.

Flowingly Product Update - June 2023

We are excited to announce our latest product update, the much-anticipated conditional forms feature, giving users the ability to hide or display certain field types based on...

7 Reasons Healthcare Organizations Should Embrace Business Process Automation

In this blog post, we'll explore why embracing BPA is not just a smart move but a necessity for healthcare organizations in 2023 and beyond.

No-Code, No Problem: Upper Hutt City Council Embrace Flowingly Streamlined Automation

We're excited to announce Upper Hutt City Council's expansion of Flowingly organisation-wide.

6 Things to Consider When Choosing an Automation Solution

With so many process automation solutions, it can be hard to know where to start. We've put together a few key considerations businesses should be making.

Flowingly Product Update - April 2023

We’re excited to announce the release of a a brand new feature called confidential workflows, allowing teams to protect the information in their processes.

4 Signs Your Organisation Needs Business Process Automation

How do you know when your business might be in need of some help in the process department? We’ve identified some key warning signs you should be looking out for.

How Process Automation Reduces Admin Work

Before Todd Energy automated their staff and contractor onboarding process, it would take 6+ hours to complete. Now, it only takes 2.

Making Process Improvement a Priority

Learn how strategic focus on pushing automation projects live enhances efficiency, momentum, and overall success.

5 Mistakes to Avoid When Starting with Workflow Automation

It's easy to make mistakes when you start out with workflow automation. Discover how to avoid making these 5 avoidable mistakes.

Celebrating Flowingly’s $4.5m Fundraise!

Overview - 2022 R1

Process Mapping and Automation – Better Together

Overview - 2021 R5

How to Build Successful Workflows

Overview - 2021 R4

Favorite Recipes - 2021 R2

Release Notes - 2021 R2

The quickest wins of process improvement

The best processes come from within

35 processes you should be automating now!

Release Notes - 2021 R1

Onboard & Induct a New Employee

The Best Features from 2020

Control Hazards & Risk in the Workplace

Onboard & Induct a New Employee

Release Notes - 2020 R4

How to Foster Continuous Improvement

How to Write Engaging Processes

Assign a New Contractor

Release Notes - 2020 R2

Process an Invoice

Creating a Vision for Your Process Journey

Advertise an Open Position

Apply for Leave

Expense Claim

Capital Expenditure Requests

Release Notes - 2020 R1

Request Access to Applications

Request to Work Remotely

Set Up Your Remote Workspace

The Remote Work Software Blueprint

Release Notes - 2019 R5

Helping staff adopt workflow automation

Simple is Good - The 3 Step Quarterly Review

Release Notes - 2019 R4

What is Lean Process Improvement?

The Best Processes Come From Within: Empowering Your Team To Own Their Processes

Flowingly achieves SOC 2 Type I certification

Process Improvement – Where to start?

Release Notes - 2019 R2

Release Notes - 2019 R1

Covid-19 Employee Workflow

Blog Post

Capital Expenditure Requests v2