Customer Workflows

Increase customer satisfaction and retention through workflow-based public forms, automated onboarding and “at risk” client management processes.

Break down silos and automate processes across departments to deliver a seamless customer experience, from issue to resolution.

Customer

Workflows

Increase customer satisfaction and retention through workflow-based public forms, automated onboarding and “at risk” client management processes.

Break down silos and automate processes across departments to deliver a seamless customer experience, from issue to resolution.

“We’re now able to automate our sales process from the quoting stage, on to our accounts team and then to the project managers. It gives me confidence that the promises I made to the client will be delivered on.”

Meet Matt

29, Account Manager

“I couldn’t wait to start building out flows for my team. We run everything from tendering processes through to comms approval.”

Meet Diane

38, Digital Manager

“Product adoption is the single most important aspect for us. We are now driving organisational change from an IT perspective and achieving exceptional time to market.”

Meet Dev

47, CIO

“I didn’t really know what to expect on my first day at work, but everything was ready to go. I ran through my assigned work and now I’m a fully fledged employee!”

Meet Izzy

24, New Graduate

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Deliver world-class customer experiences with personalized self-service

Automate your processes to elevate your customer service and reduce error occurence. Empower your team to be proactive in resolving customer issues, rather than tying up their time with menial tasks.

Quote Approval

Start customer relationships off in the best possible way with automated quote approvals.

Reduce the chance of errors and deliver quotes in a timely fashion with a digital workflow. Enable customers to review, comment and sign off on key documents. Once signed off, transfer the relevant aspects of the job to key stakeholders within your business.

Quote Approval

Start customer relationships off in the best possible way with automated quote approvals.

Reduce the chance of errors and deliver quotes in a timely fashion with a digital workflow. Enable customers to review, comment and sign off on key documents. Once signed off, transfer the relevant aspects of the job to key stakeholders within your business.

Customer Onboarding

Increase the lifetime value of customers by ensuring they receive quality onboarding.

Remove chances of human error and identify “at risk” onboardings before the customer relationship is damaged. Enable complete visibility of the process across your sales and customer service teams.

Customer Onboarding

Increase the lifetime value of customers by ensuring they receive quality onboarding.

Remove chances of human error and identify “at risk” onboardings before the customer relationship is damaged. Enable complete visibility of the process across your sales and customer service teams.

Account Handover

Manage the customer lifecycle by automating key information transfer between staff and departments.

Strengthen the business-client relationship by ensuring that all handovers are seamless and simple. From pre-sales to post-sales teams, account managers to finance, increase inter-departmental collaboration and provide customers with world-class service.

Account Handover

Manage the customer lifecycle by automating key information transfer between staff and departments.

Strengthen the business-client relationship by ensuring that all handovers are seamless and simple. From pre-sales to post-sales teams, account managers to finance, increase inter-departmental collaboration and provide customers with world-class service.

From startups to Fortune 100

Driving digital transformation at public and private sector organizations globally.

Construction

Golden Homes manage all construction projects through Flowingly, delivering enhanced business visibility.

Enterprise

A Fortune 100 company uses Flowingly to automate 5,000+ process tasks a day for 70,000+ users globally.

Professional Services

Harper Digital utilize Flowingly to deliver exceptional customer service and automate and manage their projects.

Local Government

East Gippsland Shire Council use Flowingly to map and automate workflows, delivering a central system of record for all processes.

Utilities

Mallee transformed manual processes into automated workflows delivering significant business benefits and risk reduction.

Central Government

Te Puni Kōkiri are driving a digital transformation by automating key business processes on the Flowingly platform.

Get your business flowing