Flowingly Webinar

Automating External Collaboration – A First Look at Public Workflows

From residents reporting issues to contractors uploading IDs – Flowingly’s new Public Workflows feature lets people outside your organisation complete steps directly inside your processes.

Our very own Joshua Nishitani-Hart will be joined by Incendo’s Liam Heslop for a demo of an AI-powered public workflow to show how teams can use Public Workflows to close the loop, automate external handovers, and reduce follow-up admin.

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Watch the full webinar recording 👇

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For most organisations, public collaboration means one thing: email. Requests come in, PDFs get attached, inboxes explode – and suddenly your streamlined process hits a wall.

Public Workflows changes that.

Now, anyone outside your organisation – residents, contractors, external reviewers – can interact directly with your automated workflows in Flowingly. That means fewer delays, better visibility, and fully auditable outcomes.

In this session, you’ll learn how to:

🔓 Bring external users into your workflows (without IT support)
📬 Replace email chains with built-in public functionality
🔁 Reduce admin load and close the loop – without follow-up calls

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