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Workflows Articles

Process Maps, SOPs, Automated Workflows: What’s the Difference

Process maps, SOPs, and automated workflows aren’t the same thing. This blog explains the difference and how linking them together drives consistency, efficiency, and transformation.

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Why Consistency is Key in External Processes (And How to Achieve It)

This blog unpacks why outdated manual processes are putting councils in the headlines – and how automation can change the game.

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Why Offboarding Is the Most Important Process You’re Probably Not Automating

This blog unpacks why outdated manual processes are putting councils in the headlines – and how automation can change the game.

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“Did You Get My Email?” – The Most Dangerous Words in Local Government

This blog unpacks why outdated manual processes are putting councils in the headlines – and how automation can change the game.

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