Flow & Tell
LGOIMA with Bay Of Plenty Regional Council
LGOIMA requests aren’t optional – and neither are the deadlines. Councils are legally required to respond within 20 working days. But when your process runs on email, it’s all too easy for things to fall through the cracks.
In this Flow & Tell session, Sulata Ghosh from Bay of Plenty Regional Council shares how they built an automated LGOIMA workflow in Flowingly that keeps things compliant, trackable, and far less stressful.
Register below
Thursday, 14th August, 2025
Duration: 45 mins | 1pm NZST, 11am AEST
We will never share your information, promise.
LGOIMA is high-stakes. One missed deadline can lead to escalations, reputational risk, and serious audit scrutiny.
Before Flowingly, BOPRC’s LGOIMA process was scattered across inboxes and spreadsheets. Teams were wasting time chasing updates and struggling to meet response deadlines.
Sulata stepped in to build a process that’s fast, transparent and built to handle the pressure. In this session, she’ll show you how they did it -plus what they learned along the way.
In this session, you’ll discover:
📁 How to build in transparency: Track every step from request to response
🔁 How to keep things moving: Automate reminders and handovers so nothing stalls
🛡️ How to stay compliant: Standardise LGOIMA processes and nail your 20-day deadlines
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