Process Mapping and Automation – Better Together 

by Feb 20, 2022Process Improvement

A lot of businesses approach us with a single platform requirement.

Maybe they’re looking for process mapping software because don’t have clear or well documented processes in place. Or maybe they’re looking for automation because they’re having problems with delays, productivity and compliance.

Typically, they aren’t looking for a solution that does both.

One of the reasons for this is that it’s rare that a platform offers both – Flowingly does because we have seen first-hand the impact strong processes can have on the success of workflow automation and the power workflow automation can bring to mapped processes.

So why do you need process mapping?

A company needs to have their processes clearly mapped out for their employees to avoid chaos and ensure compliance. The more structured a company’s processes, the better their teams will work and the easier it will be to scale.

Without a clear process map for employees to follow, it becomes increasingly difficult to properly manage projects from start to finish. There might be information sitting in massive email chains, on stray pieces of paper or worse – in somebody’s head. If that person leaves, where does that leave the process?

By mapping and clearly defining your organization’s processes you can ensure consistency across the business – so even a new employee understands how a task or project is completed from start to end.

Okay, so maybe you’re thinking process mapping makes sense but automation seems intensive or time-consuming.

The combination of workflow automation and process mapping provides organizations with a greater level of insight into not just their processes, but how their processes are running.

Just because a process is mapped doesn’t mean it’s being followed. With automation, you can ensure it is and if it isn’t, you can understand why.

Process maps help show the relationship between different tasks and help communicate the steps required in each process, who is responsible for what and the requirements of the tasks. Workflow automation comes in and helps ensure that each task is completed on time and accurately.

The combination of these two tools is the key to process excellence for many organizations and can help significantly improve process efficiency without dramatically increasing costs or resource.

Alright, so why Flowingly?

There are great process mapping platforms. There are also great workflow automation platforms. There aren’t many platforms that do both.

This means you might find an incredible tool where your business teams build processes but when it comes to automating them you’ve got to basically hand them over to your developers to translate and build them all over again in a different tool. Or maybe you’ve found an incredible workflow tool but have no idea where to start when it comes to mapping out your processes.

An automated workflow is only as strong as the process it’s built against.

With Flowingly you’ve got both tools built-in, meaning you can rapidly map out a process right off the bat and automate it with a click. Just like that. No developers, no platform switching.

While many of those businesses who approach us come to us in need of either a process mapping or workflow automation tool, more often than not they’re really looking for both.

True digital transformation comes when process improvement and process excellence is felt organization-wide, with businesses actively caring about the experience of their staff and customers.

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