You know that moment when you spot a clunky step in a process and think, “We should really fix that”… and then it disappears into the land of forgotten good ideas?

Yeah, we hate that too.

That’s why we’ve rolled out Process Improvement Tagging – your new easy way to capture, prioritise, and act on those improvement ideas.

How it works

Whether you’re mapping a process, building a workflow, or reviewing an SOP, you can now tag:

• Specific steps that need improving (think “why are we still doing this by hand?”).

• Whole processes that are ripe for automation.

• Workflows that could be supercharged with AI.

From there, Flowingly automatically rolls those tags into roadmaps for process improvement, automation, or AI augmentation — so instead of a random list in someone’s notebook, you’ve got a clear, actionable plan.

Why it’s a game changer

Traditionally, process improvement is either:

• A massive Lean/Six Sigma project that takes months, or
• A bunch of good ideas lost in inboxes and sticky notes.

With Process Improvement Tagging, improvement becomes part of the everyday. Your team can:
✅ Spot and log opportunities in seconds.
⚡ Build automation and AI roadmaps without extra tools.
📊 Report on improvement ideas across all SOPs, workflows, and maps.

It’s simple. It’s built into Flowingly. And it means no more “we’ll fix it someday” excuses.

If you’re ready to make continuous improvement something your whole team can do — not just the process nerds — tagging is live now for all Flowingly users.

Ready to turn everyday ideas into real improvements?

Get in touch with our team at Flowingly to see how Process Improvement Tagging can make continuous improvement part of your daily workflow. We’ll show you how to capture opportunities, build improvement roadmaps, and get them implemented — without drowning in meetings or sticky notes.

Reach out to your Customer Success Manager or email us at sales@flowingly.io to learn more.

Let’s be honest — process improvement often feels like trying to get a building consent approved during council Christmas break.
Slow. Painful. And by the time it’s signed off, you’ve forgotten what the problem was in the first place.

Our new Governance module changes that.

Now, anyone in your org can spot a problem, fix the map, or suggest a workflow improvement — without it vanishing into a black hole.
Here’s how it works:

• You spot the issue. Maybe your SOP has a step that makes no sense. Maybe you’ve found a way to shave two days off a request process.

• You make the change. Draft it up in Flowingly — no developer, no begging IT for a timeslot.

• Governance kicks in. Your update automatically goes to the process owner for review and publishing. Oversight stays intact.

• Everyone wins. Good ideas go live faster. Bad ideas get caught early. You build a culture where fixing things is normal.

Why it matters:
Traditionally, process improvement is top-down and slow. Governance flips it on its head — improvement starts at the edges (where the work actually happens), while governance stays tight at the core.

That means:
✅ Faster changes without cutting corners
🛡 Compliance and audit trails built in
💡 More people improving processes — not just the chosen few

It’s like giving your team the keys to improve their own work… but keeping the speed limits in place.

If your council or team is ready to ditch the bottlenecks and get more brains in the game, Governance is live and ready to roll.

Ready to transform how your organisation works?

Get in touch with our team at Flowingly to see how Governance can unlock faster, safer process improvement. We’ll walk you through how your specific processes can be enhanced, cutting bottlenecks and keeping control where it matters.

Reach out to your Customer Success Manager or email us at sales@flowingly.io to learn more.

Public Workflows: Making External Collaboration Effortless 

Ever watched a perfectly good process grind to a halt because you need someone outside your organisation to do… well, anything? We feel that pain.  
 
That’s why we built our public workflows feature – your new secret weapon for keeping things moving, even when they stretch beyond your organisation’s walls. 

What’s New?

We’ve built a seamless way to include external participants in your workflows without disrupting your process or pulling your hair out. Using smart variables or by adding an email, you can route steps to anyone outside your organisation. 

Whether you’re a council managing waste collection contractors, a law firm requiring client sign-off on settlement agreements, or a manufacturer getting ISO certification from external auditors, Public Workflows keeps everything moving smoothly. 

Why It’s a Game-Changer

Ready to transform how your organisation works with external partners? 

Get in touch with our team at Flowingly to see how Public Workflows can streamline your external collaboration. Our experts will walk you through how your specific processes can be enhanced, making those email chains and lost approvals a thing of the past. 

Reach out to your Customer Success Manager or email us at sales@flowingly.io to learn more. 

Say Hello to Our New Visual Filters: Your Processes, Your Way 

We’re thrilled to introduce a release that’s been in the works for a while – an update to the UI of our process filters. This update is all about making your life easier by giving you ways to navigate your processes more intuitively. 

What’s New?

With our newest update, you can now more easily filter your processes by status—whether it’s something you started last week that’s due today, or a task that’s creeping into overdue territory. No more guessing games; you’ll see exactly where everything stands at a glance. 

Need to focus on a specific timeframe? Easy. Our date range filter lets you zero in on the processes that matter most right now, whether you’re planning ahead or catching up.  

With our new filters, you can quickly filter your processes by status: 

• In Progress: See what’s currently on your plate and track how work is moving along. 
• Due Soon: Get a heads-up on what’s coming up next, so you can prioritise effectively. 
• Due Today: Focus on what absolutely needs your attention today. 
• Overdue: Stay on top of any delays and keep everything moving forward. 
• Completed: Keep track of all work that’s been done. 
• Rejected: Identify any processes that need revisiting, so you can course-correct if necessary. 

Don’t think we forgot about the to-do page either. We’ve brought those visual filters over, giving your team a clear view of what’s on their plate – whether it’s what’s next in line or what needs immediate attention. It’s all about keeping everyone on track and in the know. 

We’ve also added a search bar to the start page – because sometimes, you just need to find that one process without scrolling through a list. Type in the name, and you’re there. It’s that simple.  

Speaking of the start page, if you’re like most of us, you probably also have a few key processes you’re using day in and day out. Our new ‘frequently started’ tab puts those front and center, saving you clicks and mental energy. 

How to Get Started?  

These updates aren’t just about making Flowingly more efficient; they’re about giving you back time to focus on what really matters.  

Whether you’re managing a complex project or just trying to stay on top of daily tasks, the new filters are designed to help you work smarter, not harder. 

We’ll be rolling out this update to all our customers but if you have any questions feel free to reach out to your CS manager.

Introducing Flowingly’s New Risk Management Module 

We’re excited to unveil our latest addition: the Risk Management Module. It’s time to bid farewell to those unwieldy Excel spreadsheets and embrace a smarter way to handle risk. 

What’s New?

We’re combining Flowingly’s forms and workflow with the power of SharePoint and Power BI to create a risk management powerhouse.  

This combo pulls your Flowingly data into a comprehensive risk register and transforms it into visual, trend-focused dashboards.  

Why It’s a Game-Changer:

• Visual Insights: Powered by SharePoint and Power BI, our dashboards turn complex data into clear, actionable insights. 
• Customisable: Easily configure the risk scoring to reflect your organisational risk appetite and definitions.
• Trend Spotting: Identify patterns and emerging risks before they become critical issues. 
• Real-Time Updates: Keep your finger on the pulse with live data feeds. 

We’ve heard your struggles with using Excel as a makeshift risk database. While it’s a great tool, it wasn’t built for the complexities of modern risk management.  

Our new module fills that gap, offering the dynamic, trend-spotting capabilities modern organisations need.

Introducing Confidential Steps: Elevating Privacy Control in Flowingly 

We’re thrilled to introduce a powerful new feature to Flowingly: Confidential Steps! 🤫 

Building on our existing Confidential Workflows functionality, which empowers departments to control the privacy of their flows, this update takes confidentiality to the next level by allowing workflow designers to apply confidentiality settings to individual steps within a flow. 🔒 

What’s New?

Additional Benefits: 

Enhanced Privacy Control: With Confidential Steps, organisations have granular control over the confidentiality of sensitive information at a step level within their workflows, ensuring that only authorised personnel can access confidential data. 

Increased Compliance: This feature helps organisations comply with privacy regulations by ensuring that sensitive data is only accessible to approved users, reducing the risk of data breaches and non-compliance penalties. 

Improved Security: By restricting access to confidential steps, organisations can mitigate the risk of data leaks and unauthorised access, bolstering their overall cybersecurity posture. 

Use Cases for Organisations: 

With Confidential Steps, businesses can enhance privacy, compliance, and security within their workflows, empowering them to confidently manage sensitive information and protect their data assets. Upgrade to the latest version of Flowingly today to unlock the power of Confidential Steps! 

How to Get Started? 

For those eager to harness the power of this update, it’s as easy as reaching out to your Customer Success Manager or contacting support@flowingly.net. Our team is ready to guide you through the setup process and ensure you maximise the benefits of this new update.

To see a more detailed look at how to set up Confidential steps check out our knowledge base for instructions here.