Process management built for the pace of public sector change.
ERP upgrades. Reform. New policy. AI. Organisational change. The way government works keeps changing - but understanding how work gets done still too often starts with workshops, interviews and people trying to remember what happens.
Stop documenting work after the fact. Capture it while it happens.
Understand current state without another round of workshops, interviews and reconstruction. Capture process knowledge as part of the work, then turn it into the SOPs, maps and workflows your organisation needs.
Capture once. Reuse the knowledge.
Turn what already exists into governed process knowledge without starting the discovery process again.
Capture. Map. Automate. Govern.
Bring SOPs, process maps and workflows together instead of managing each in a different tool.
Record how a task is performed and turn it into a structured SOP. Capture organisational knowledge while people work rather than relying on lengthy documentation projects or knowledge transfer after someone has already left.
Explore SOP ProTurn existing documentation and process knowledge into clear maps with AI, or build them yourself. Give teams a shared understanding of how work happens and make processes easier to update as policies, systems and responsibilities change.
Explore Mapping ProTurn manual forms, approvals, handoffs and follow-ups into governed workflows that business teams can build, manage and track themselves.
Explore Workflow ProKeep processes owned, approved and versioned from the moment they're captured — whether they become an SOP, process map or workflow.
Built for the work behind government change.
From system transformation and policy change to knowledge retention and forms automation, Flowingly helps public sector teams understand how work happens today, improve what happens next and keep the result governed.
ERP & system change
Change the system without losing sight of the work.
Capture how work actually happens before implementation, make current state visible and use that understanding to design what should happen next.
Capture current state
Record how teams actually perform the work and use the existing system.
Map roles and handoffs
Make systems, decisions, responsibilities and dependencies visible.
Design future state
Use an accurate current state to shape new processes and ways of working.
Policy to process
Turn policy into something people can actually follow.
Translate new requirements into clear operational processes, guidance and workflows — with ownership and governance around what changes.
Capture requirements
Bring policy, guidance and existing operational knowledge together.
Map operational impact
See which processes, roles, decisions and systems need to change.
Operationalise the policy
Create clear SOPs, maps and workflows for the people doing the work.
Reform & organisational change
Understand the work before you move it.
When teams, structures or responsibilities change, capture operational reality first so critical work and knowledge can move with the organisation.
Capture how work happens
Understand the real work across teams before responsibilities move.
Find dependencies
Surface systems, controls, roles and handoffs that need to move too.
Embed the new way
Give teams governed processes to work from after transition.
Knowledge retention
Capture what experienced people know.
Turn operational knowledge held by experienced staff into structured, governed process knowledge that stays with the organisation.
Do the work normally
Let experienced people perform the task instead of documenting it afterwards.
Turn it into knowledge
Create clear SOPs and maps from the work that was captured.
Keep it owned
Review, approve and maintain it as organisational knowledge.
Risk & compliance
Make controls part of the process.
Make responsibilities, approvals and critical controls visible inside the way work gets done — with clear ownership and change history.
Capture the control
Document the operational controls as part of the real process.
See ownership clearly
Make approvals, checks, responsibilities and risk points visible.
Keep the record
Maintain approvals, ownership and version history as things change.
Forms automation
Turn the form you already have into a process that runs.
Start with an existing PDF form, talk through how the process should work and use AI to create a digital form and workflow — without starting from a blank canvas.
Bring the form you already have
Start with the PDF or existing form your organisation is already using.
Talk through how it should work
Use voice to explain the approvals, decisions, roles and routing around the form.
Create the digital form & workflow
Turn the existing process into a digital experience with routing, approvals and follow-up built in.
Don’t just map how work happens. Improve what happens next.
Once the work is visible, you can start seeing what’s getting in the way.
Flowingly helps teams understand the systems a process touches, the people involved and the opportunities inside it - building a clearer picture of how your organisation actually operates.
Capture what’s actually happening.
Capture how things actually happen — not how everyone remembers them happening in the last process workshop.
See what’s making work harder.
Spot bottlenecks, duplication, unnecessary handoffs and dependencies across your process library.
Turn insight into action.
Once the opportunity is clear, improve the process in the way that makes the most sense.
Turn the forms you already have into workflows that run.
Start with an existing PDF, use voice to explain how the process should work, and let AI turn it into a digital form and governed workflow in minutes — without starting from scratch.
Bring the form you already have.
Start with the PDF, form or existing process your team is already using.
Talk through how it should work.
Explain the approvals, decisions, roles and routing instead of documenting every rule manually.
AI creates the form and workflow.
Get a digital form and draft workflow with the steps, decisions and approvals already mapped out.
See where work is sitting.
Track what's moving, what's waiting and who needs to act next.
Your processes and data.
Secure and under control.
Enterprise-grade security, local data sovereignty and built-in governance for public sector organisations using Flowingly across their teams.
Enterprise-grade security
Security and controls designed for organisation-wide use across complex public sector environments.
SOC 2 certified
Independently assessed controls supporting the security and reliability expected for enterprise deployment.
AU & NZ data sovereignty
Keep your process data in-region, including when using Flowingly’s AI capabilities.
Governed from day one
Keep processes owned, permissioned, approved and versioned as they change across your organisation.
Customer story
“People are already using it more than what people were using the old system in over a year.”
Customer story
“People love it. With some changes, people say ‘I hate it, it’s terrible software.’ But with Flowingly, we haven’t had any sort of feedback like that.”
Customer story
“We could do the process mapping as well as the electronic forms and the automation all in one platform, for almost the same price as Promapp.”
