Running over 5,000 process tasks a day for 70,000 users around the globe.
“We’re delivering enterprise-level business process management through a secure, user-friendly platform.”
Ivan Wood, VP of Technology, Flowingly
Like many enterprise-level organisations, this Fortune 100 business found themselves in a situation where they needed a workflow tool that was powerful enough to run thousands of complex processes at once, whilst also being so easy to use that every single member of their workforce could utilise it.
After assessing many different solutions Flowingly was chosen due to its unique mix of user-friendly features, simple logic and focus on data security.
Change management was a key part of the implementation. With 70,000 users to load into the system it was vital to break the implementation down stage-by-stage. By loading 10,000 users a month, they rolled the new process out to specific business units and locations independently, with minimal impact on the day-to-day operations of the organisation as a whole.
“We onboarded over 70,000 users via self-serve training workflows.”
Training such a large number of users on a new platform was a huge organizational challenge.
Training was delivered via Flowingly platform training workflows on a self-serve basis. The value of Flowingly’s intuitive design became obvious with the rapid increase of workflows being built and run by teams. Adoption was quick, and soon enough over 5,000 process tasks were being completed on a daily basis.
With implementation and adoption complete, the organisation is now empowering their employees to build flows of their own and transition paper-based processes into digital workflows. Not having to rely on the IT department to develop processes on a traditional BPM tool has been a game-changer for the workforce, with more and more teams taking ownership over their processes.
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