How can I capture team knowledge before staff leave?

Every council has that one person who “just knows how everything works.”
Until they don’t – because they’ve retired, moved on, or taken six weeks of long service leave.

The answer?

The fastest way to keep that knowledge is to record it as it happens.

With Flowingly’s AI SOP Recorder, your experienced staff can document their daily processes in minutes – without writing a word.

It captures every click and step, automatically turning it into a visual SOP.
That means critical processes stay in the organisation, not in someone’s head.