Chrome Extension Privacy Policy

At Flowingly, your privacy is important to us. This Privacy Policy explains how our Chrome extension collects, uses, and protects information in accordance with the Chrome Web Store Developer Program Policies.

1 INFORMATION WE COLLECT

Our Chrome extension is designed to minimise data collection. However, to support current and future features, we may collect the following:

• Usage Data: Anonymous metrics on how features are used, such as button clicks and actions taken within the extension, to help us improve performance and user experience.
• User Preferences: Settings and configuration data stored locally in your browser.
• Optional Identifiers: In some cases, we may collect basic identifiers (e.g., email address) to support specific extension features, but only with your explicit consent.
• Interaction Data: When using the extension to document processes (e.g., recording a SOP), the extension may capture:
  • Click location and element text
  • Screenshots of the screen or clicked area
  • Additional metadata relevant to the interaction

This helps provide a visual and contextual representation of the process being recorded. Future updates may collect more or less information depending on functionality.

We do not collect sensitive personal information or track browsing activity outside of the extension.

2 HOW WE USE YOUR INFORMATION

The information collected is used solely to:

• Ensure proper functioning of the extension
• Improve performance, reliability, and user experience
• Support users with troubleshooting and technical assistance

We do not use your data for advertising, profiling, or resale purposes.

3 DATA SHARING

We do not sell or rent your data to third parties.

If third-party services are integrated (e.g., for cloud-based storage or syncing), they are used strictly to support the extension’s functionality and will be disclosed clearly within the extension interface.

4 DATA RETENTION

Data is retained only as long as necessary to support the extension’s features or to meet legal obligations.

Users may delete all locally stored data by uninstalling the extension or resetting it through browser settings.

5 YOUR CHOICES

• You can uninstall the extension at any time.
• Manage extension permissions via Chrome settings.
• If any personal data is collected, you may request access or deletion by contacting us.

6 SECURITY

Flowingly follows industry-leading security practices. Our systems are SOC 1 Type II and SOC 2 Type II compliant, meaning we adhere to rigorous standards for data protection, integrity, and system availability.

However, no system is completely secure, and we recommend taking standard precautions with your device and browser.

7 POLICY UPDATES

We may update this Privacy Policy from time to time. Any changes will be communicated through the Chrome Web Store listing or within the extension itself.

8 CONTACT US

If you have any questions or concerns about this policy, please contact us:

Flowingly

📧 Email: customersuccess@flowingly.net

🌐 Website: flowingly.io