Webinar
Laying the Groundwork to Make Process Automation Easy
Jemma’s approach to modernising a small council with limited resources has been astounding. Learn how they are managing to achieve 60-70mins saved per process run without any development resource.
JEMMA DILLON
Business Analyst, Glenelg Shire Council
eBook
How Councils Can Deliver Modern Customer Experiences with Flowingly
In this eBook, we explore how councils and local government authorities can leverage Flowingly to streamline their operationss and deliver exceptional customer experiences in the digital age.
Webinar
A Deep Dive Into UHCC’s Automated Rates Processes
An interactive workshop with Senior Rates Officer Kristen Scoble, where we took a closer look at Upper Hutt City Council’s implementation of Flowingly and how it has transformed how rates run at the council.
KRISTEN SCOBLE
Senior Rates Officer, Upper Hutt City Council
Webinar
How UHCC Transformed Their Processes From Paper to Digital, One Afternoon at a Time
Discover insights from Flowingly’s very own Sean Wallace, alongside Kristen Scoble from Upper Hutt City Council in discussing how their rates team revolutionised how they approach their email and paper-based rates processes.
KRISTEN SCOBLE
Senior Rates Officer, Upper Hutt City Council
eBook
The Council Processes Hiding the Most Inefficiency
We analysed hundreds of different workflows to identify where councils have managed to make the biggest visibility, efficiency and compliance gains.
eBook
The Productivity Issues Hiding In Your Council’s Rates Processes
You pre-flight checklist for completing complex rates processes. It’s here to make sure our often-over-stressed human brains don’t forget something.
eBook
How to Kick Off Your Automation Project and Not Screw It Up
We identified some proven methods and tips for how to start automating tasks in your company from a change management legend, Tash Robb at rhipe.
eBook
Essential Processes for Local Government to Automate
We identify the key processes all local government organisations should be automating to deliver modern customer experiences and get the greatest gains in process efficiency.
Case Study
Glenelg Shire Council
How Glenelg Shire Council are saving 80+ weeks of admin every year by automating their processes in Flowingly, with a single automated process eliminating 9 weeks of admin.
JEMMA DILLON
Business Analyst, Glenelg Shire Council
Case Study
Upper Hutt City Council
How a council was able to shift their processes from manual to paperless and enhance their customer and employee experiences in the middle of a pandemic without developers.
KRISTEN SCOBLE
Senior Rates Officer, Upper Hutt City Council